Reference

Straight Talk on Your Account Privacy

This page spells out exactly what PlanBet Partner collects when you open an account, fund it through bKash, Nagad or Rocket, and log in to play. We keep that data tied to your wallet verification and account security — nothing more, nothing sold on.

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Privacy Rules That Follow Local Law

PlanBet Partner Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to PlanBet Partner and how we handle your personal data depend on your local law and the regions where our service is eligible to operate. We collect the data needed to open and run your account: your name and contact details at sign-up, your login

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history, device and browser identifiers, and the wallet reference numbers tied to bKash, Nagad or Rocket transactions you make with us. We do not store your wallet PIN or password — those stay inside your bKash, Nagad or Rocket app and never pass through our servers.
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Support conversations, whether by live chat or email, are logged so we can follow up on a withdrawal check or an account query without asking you to repeat yourself. We share data only where it's needed to process a payment, confirm your identity for a withdrawal,
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or meet a request from a regulator with jurisdiction over your region — we don't sell account data to outside marketers. If a law in your region requires extra consent steps or restricts certain processing, those local rules take priority over our general practice described here.
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Where you access PlanBet Partner from a region where online betting isn't permitted, we recommend you close your session — availability always depends on your local law and eligible regions, not on this policy alone.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SECURITY AND RETENTION

Inside Our Data Handling Practice

We treat your account data the way a cashier treats a wallet slip — checked, logged, then filed away safely. Session cookies keep you logged in across the lobby and sportsbook pages, while a separate analytics cookie tells us which slot or table page loaded slowly on your device. Login attempts and password changes are recorded to catch unusual account activity early. We keep transaction and support records for as long as your account stays active, plus a short window after closure to handle any late wallet queries.

Cookie Use

Cookies keep your session open across the lobby, Cricket Expert Bets markets and slot pages so you don't have to log in again every time you switch tabs.

Account Security Logs

We record login times, device type and location signals to flag anything unusual on your account, then hold that log only as long as needed for a security check.

Retention Window

Transaction records tied to bKash, Nagad and Rocket deposits are kept while your account is active and for a short period after, mainly to resolve late payment disputes.

Requesting A Change

Want a correction or a copy of what we hold? Message support with your registered details and we'll verify your login before updating or sending your account data.

PRIVACY CONTACT ROUTES

Reach Us About Your Data

Got a question about what we hold on your account, or want a copy of your data? Reach our support desk through live chat inside your account dashboard or email us directly — both routes log a ticket number so a privacy request doesn't get lost in a queue. For anything tied to a bKash, Nagad or Rocket transaction dispute, our team cross-checks your wallet reference before answering, which keeps your account data away from anyone who isn't verified as you.

Common Questions About Your Privacy

Here are the questions we hear most from account holders about how PlanBet Partner handles personal data, wallet references and support records — grouped so you can find the one that matches your situation.

We collect your name, contact details, login history and the wallet reference tied to your bKash, Nagad or Rocket transactions — never your wallet PIN or password, which stay in your payment app.

Yes — message our support desk with your registered account details and we'll verify your identity before sending a copy of the data linked to your account and transactions.

We share account data only to process a bKash, Nagad or Rocket payment, confirm your identity for a withdrawal, or respond to a lawful request from a regulator in your region.

We hold transaction and support records for as long as your account is active, plus a short period afterward mainly to resolve any late withdrawal or deposit dispute.

Yes, session cookies keep you logged into the lobby and sportsbook, and you can clear or block them through your browser settings, though some pages may load differently after.

No — access and how your data is handled depend on your local law and the regions where our service is eligible, so terms can vary by location.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal GamesPlanBet Partner Casino InfoAbout Us

Straight Talk on Your Account Privacy

Inside Our Data Handling Practice

Cookie Use

Account Security Logs

Retention Window

Requesting A Change

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does PlanBet Partner collect when I open an account?

02 Can I ask PlanBet Partner for a copy of my stored data?

03 Does PlanBet Partner share my data with third parties?

04 How long does PlanBet Partner keep my account and transaction data?

05 Are cookies used on PlanBet Partner, and can I control them?

06 Is access to PlanBet Partner and this privacy policy the same everywhere?

Privacy Policy

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