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Legal Terms for Your PlanBet Partner Account

Your PlanBet Partner account runs on terms that spell out deposits, withdrawals, and how bKash, Nagad, and Rocket payments connect to your wallet. Access depends on your local law and eligible region, so read the sections below before you fund your account.

Account TermsPrivacy PracticePayment PolicyRegional Eligibility
PlanBet Partner Legal Terms for Your PlanBet Partner Account
DATA HANDLING RULES

How We Handle Your Account Data

Your account record holds what we need to run it properly — registration details, payment references from bKash, Nagad, or Rocket, and a login history we use to flag unusual access. We don't sell this data to outside marketers. Session cookies keep you logged in across pages; you can clear them from your browser settings without breaking your account. We hold transaction and identity records for as long as our policy and applicable regulation require, then remove what's no longer needed. Write to support if you want a copy of what we hold or a correction made.

Payment Data

We store references from your bKash, Nagad, or Rocket transactions to match deposits and withdrawals to your account; this data isn't shared with outside advertisers or third-party marketers.

Cookies and Sessions

Session cookies keep your login active between pages and time out after inactivity; clearing them from your browser won't delete your account or payment history.

Account Security

Two-step checks and device recognition protect your login; report an unrecognised session to support immediately so we can lock the account before further deposits or withdrawals.

Data Retention

We keep identity and transaction records only as long as our policy and applicable rules require, then remove what's no longer needed from active systems.

POLICY CONTACT PATHS

Where to Ask About These Terms

Questions about a clause shouldn't sit unanswered while your withdrawal request is waiting. Reach our support desk through live chat inside your account dashboard first — it's the quickest route to a written answer you can reference later. Email works for anything that needs an attachment, like a verification document a clause has flagged. Keep your registered mobile number and account ID ready; support checks these against your bKash, Nagad, or Rocket transaction history before discussing your account terms or payment status.

Live Chat Open live chat from your account dashboard for policy questions tied to your deposits or withdrawals; we ask for your account ID and registered mobile number before discussing wallet-linked terms.
Email Support Send verification documents or written policy queries by email when a clause references identity checks; keep your bKash, Nagad, or Rocket transaction reference in the message body.
Account Settings Check the terms document linked inside your account settings page before you raise a support ticket; the version shown there is the one that applies to your account.

Questions About Legal and Account Terms

These are the questions we hear most often about account terms, data handling, and how local law affects your access to PlanBet Partner. If your question isn't listed here, our support desk can pull up the exact clause that applies to your account and explain it in plain terms.

Access depends on your local law and whether your region is eligible under our current terms; check the eligibility note in your account settings before you deposit through bKash, Nagad, or Rocket.

We can pause or close an account that breaches a listed term, and any pending withdrawal is checked under that same policy before release; support will explain the specific clause involved.

Yes — write to support with your registered mobile number and account ID, and we'll share what identity and payment data your account record holds under our standard verification process.

The terms document linked in your account settings always shows the version currently in force; earlier versions don't apply once an update is published and takes effect.

Wallet operators set their own transfer limits and verification rules, and our policy follows those where they apply; a transaction that a wallet flags may need extra checks on our side too.

Reach support through live chat or email with your account ID; we verify the change against your registration and payment history before updating any name, number, or wallet detail on file.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.